Who we are
At Dare To Glow, customer satisfaction is important to us.
Damaged Products
If you receive a damaged or defective product, please contact us within 24 hours of delivery with clear photos or videos.
We do not issue direct refunds immediately.
Our first solution will be a free exchange after discussion with the customer.
If an exchange is not possible, an alternative solution will be discussed.
Change of Mind
If the customer wishes to exchange a product due to change of mind (wrong item selected, personal preference, etc.):
The product must be unused, unopened, and in original condition.
The customer must bear both return and re-delivery charges.
Non-Refundable Items
Used or opened products
Products damaged after delivery
Products returned without prior communication